At mk16, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information as a player on the mk16 platform.
Six core commitments mk16 makes to every player regarding their personal data
Every piece of data transmitted between your device and the mk16 platform is protected by industry-standard 256-bit SSL encryption. Your personal and financial information is never sent in plain text.
mk16 players have the right to access, correct, and request deletion of their personal data at any time. Submit a data request through our support team and we will respond within 30 days.
mk16 does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate the platform, comply with regulations, and improve your experience.
mk16 retains your data only for as long as necessary to fulfil the purposes outlined in this policy or as required by Philippine law. Account data is deleted within 90 days of verified Account closure.
mk16 processes personal data in accordance with applicable Philippine data protection laws and gaming regulations. KYC data is handled with the highest level of care and stored on secure, access-controlled servers.
Receiving mk16 promotional emails and SMS is always optional. You can unsubscribe from marketing communications at any time via your Account settings or by contacting our support team directly.
This Privacy Policy applies to all personal data collected by mk16 through the mk16.club website and any related services. By creating an Account or using the mk16 platform, you acknowledge that you have read and understood this policy.
mk16 ("we," "us," "our") operates the online gaming platform accessible at mk16.club, offering casino games, slots, bingo, live dealer tables, and sports betting to players in the Philippines. mk16 is the data controller responsible for the personal information collected through the platform.
For all privacy-related enquiries, you may contact our Data Protection Officer via the contact details provided in Section 13 of this policy.
mk16 collects personal data through several channels, including Account registration, KYC verification, gameplay activity, payment processing, and customer support interactions. The categories of data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address | Account communication, support, regulatory compliance |
| Financial Data | GCash number, bank account details, transaction history | Payment processing, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser, operating system | Platform security, fraud detection, service optimisation |
| Usage Data | Games played, wager amounts, session duration, login times | Responsible gaming monitoring, personalisation, analytics |
| Communications Data | Support chat transcripts, email correspondence | Quality assurance, dispute resolution, compliance records |
mk16 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data, except where required by law for identity verification purposes.
mk16 uses the personal data we collect for the following purposes:
mk16 processes your personal data on the following legal bases:
mk16 does not sell, rent, or trade your personal data to third-party marketers. We may share your data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:
All third parties with whom mk16 shares personal data are contractually required to process that data only for the specified purpose and to maintain appropriate security standards.
mk16 uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the mk16 platform.
mk16 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that poses a risk to your rights and freedoms, mk16 will notify affected players and relevant regulatory authorities in accordance with applicable law.
While mk16 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your mk16 login credentials confidential and for notifying us immediately of any suspected unauthorised access.
mk16 retains your personal data for as long as your Account remains active and for a period thereafter as required by applicable law or legitimate business necessity. Specific retention periods include:
Upon expiry of the applicable retention period, mk16 will securely delete or anonymise your personal data.
As a player on the mk16 platform, you have the following rights with respect to your personal data:
To exercise any of these rights, contact the mk16 Data Protection Officer using the details in Section 13. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
The mk16 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. mk16 does not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated Account. If you believe a minor has registered on the mk16 platform, please contact our support team immediately.
With your consent, mk16 may send you promotional emails, SMS messages, and in-platform notifications about bonuses, new games, tournaments, and special offers tailored to Filipino players.
You can opt out of marketing communications at any time by:
Opting out of marketing communications will not affect transactional messages related to your Account, such as deposit confirmations, withdrawal notifications, and security alerts.
mk16 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify you via email to your registered address or via a prominent notice on the mk16 platform at least fourteen (14) days before the changes take effect.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this policy periodically. Your continued use of the mk16 platform following any update constitutes acceptance of the revised policy.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the mk16 Data Protection Officer:
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant Philippine data protection authority.
For responsible gaming concerns, please visit our Responsible Gaming page.
Your data is protected, your privacy is respected, and your gaming experience is our priority. Join the mk16 community today.
21+ only. Please gamble responsibly. Full terms apply.